Description: Part 1 of a 2-part series featuring interviews with four former SmallCo section chairs. The interviews shared their view of the value of SmallCo and of holding a leadership role. They also discussed the challenges of leading this section and gave advice for new section council members.

Description: Under the new reporting regimes actuaries have the opportunity to become leaders for all aspects of cash flows and related insights, rather than just the reserve change line on the income statement, to help educate the organization and informed business decisions. This session will provide practical examples and scenarios where actuaries take on leadership roles to drive reporting compliance and organizational changes; as well as provide an opportunity to discuss what didn’t work as well when it came to deploying new technologies to the valuation and pricing teams.

Description: This is original content that cites the value of networking within the workplace. It describes the benefits that accrue to the individual employee, as well as research findings on the positive impacts internal networking has for organizations. The article describes six specific skills that make internal networking effective. It also provides ideas for gaining proficiency in these skills in the natural course of daily work activity.

Description: Our ability to think and act quickly serves us well on a day-to-day basis. When we're faced with long-term, impactful decisions, we need to think differently. The very behaviors that enable us to react quickly to our daily work can make us jump to the wrong conclusion when exploring new topics. Cognitive biases--systematic tendencies to derivate from rational calculations--can hinder our abilities to conduct open dialogue and process new and different opinions. A 'de-bias' strategic decision-making process can help take bias out of meetings and lead to better outcomes. The presenters will provide behavioral tools and insights to attendees who need to participate or lead discussions that are part of a big-bet decision.

Description: Learning excellence is of value to both candidates and credentialed actuaries learning new areas. Learning mastery and excellence requires 1) use of executive function (EF), multiple brain areas, for example, verbal, formal (algebraic), computational, and geometric (rule of four), and 2) goal-setting, skillful breaking down of complex tasks into subtasks each of which are simultaneously 2a) clear and specific, 2b) achievable in a short time and 2c) challenging. 10 examples are presented illustrating use of the "rule of four" to achieve elegant solutions to otherwise complex problems as well as goal setting using fellowship-exam approaches, approaches to multi-component problems, and skillful use of databases as visual organizers. The material reflects a new approach to learning complexity that is easier to use than the pedagogic hierarchies and unifies them.

Description: In “Gearing up for Designing Your Future,” published in the May 2017 issue of Actuary of the Future, the author cited four heroes as his personal inspiration. This article is the successor, showing the glory of these heroes and how they can inspire us actuaries today, as we strive to live our best lives. Identifying your own Noble Purpose as an actuary and in your life makes creating a five-year plan for personal growth meaningful and motivating. What will you gain from reading biographies of famous people and the classics? To aspire, to approach eloquence, to emulate the poetry of how they put their ideas across to mobilize their publics, to elevate our own characters by their examples, to be fully equipped to make moral and ethical judgments, to master the primary tool, verbal communication.

Description: When you hear the word 'feedback,' do you cringe? Do you want to give a colleague advice but don't want it to backfire? There are good reasons why no one likes to get or give feedback. But how do we deliver better outcomes at work without it? In this session, learn why legendary Dallas Cowboys coach Tom Landry was a master at driving excellence and what you can learn from his approach. You'll learn why traditional feedback methods fail and how criticism actually inhibits learning. We'll dig into recent feedback trends and the old standbys to understand why they might not work for you. Using coaching techniques and the latest thinking, learn how to talk through issues, share your reactions and inspire team members and colleagues to excel. You'll leave this session armed with tools and techniques to have more productive conversations with your boss, team members and colleagues.

Description: The insurance industry is in a constant state of transformation. As organizations adapt to the effects of COVID-19, undergo modernization efforts and implement new technologies, soft or “human” skills are becoming key differentiators for success. Skills such as communication, empathy, storytelling, leadership, problem-solving and more are separating the good from the great actuaries. Those who possess these skillsets can better translate data and most efficiently leverage systems and teams. At the same time, by taking a human approach to modernization efforts, leaders will be able to best engage and motivate their workforces, while building teams that will excel in the future of work.